Please show a valid ID or passport with valid entry and exit visa at the Reception Desk upon check-in.
Check-in time 14:00 and check-out time 12:00 noon. Late check-out is available if the room is not needed by another guest. Please check with the receptionist for availability.
Guests are requested to stay in their registered room. If you would like to change room please contact the receptionist for assistance. Sharing a room without informing Reception Desk is not permitted.
For safety and security reasons, pleased be informed that visitors or non-registered guests are not permitted to stay in the room after 20:00. Visitors must leave a valid ID card at the Reception Desk as required by state regulations.
Pets, weapons, contraband goods, flammable and explosive materials are not allowed in the hotel.
Please do not bring foods, fruits with strong smell and likely to leave stains (durian, jackfruit, mangosteen…). You can request the bellman to keep them in storage.
Please Do Not cook in the room.
Gambling, contraband, prostitution and other illegal activities are strictly prohibited on the hotel premises.
Moving furniture items from one room to another is not permitted.
Please be considerate of other guests regarding noise level after 22:00.
The hotel reserves the right to refuse accommodation to people who could bring contagious disease, discomfort or inconvenience to other guests.
Please refrain from putting any articles around windows which could impact the aesthetic appearance of the hotel.
Please ensure the door is properly closed when leaving the room. Before answering the door, please look through the peephole.
The room is equipped with an electronic safe to store your valuable properties. Otherwise, you can store all the valuables in a safety deposit box at the Front Desk. The Hotel will not be held responsible for any loss of money or property.
All of our guestrooms are designated non-smoking spaces so everyone can enjoy the fresh air during their stay. If signs of smoking are detected, a cleaning fee will be charged.
Guest will be responsible and charged for any damage, loss or breakage of hotel’s property.
10% VAT and 5% service charge are added to all services.
If you violate these rules, in addition to the incurred liabilities as mentioned above, the hotel will unilaterally cancel your bedroom lease.